Concerts Interior

Concert FAQs

TICKETING POLICY

You may purchase a maximum of 8 tickets per show. This is determined by reference to your name, your company name, your credit card number and billing or email address. Violators will have their excessive purchases automatically cancelled and refunded to the credit card used without any further contact.

Tickets for M&T Bank Grandstand events and gate admission are non-refundable. In the event of a show cancellation where M&T Bank Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.

ALLOW FOR ENOUGH TIME:  Those heading into the event area will need to go through a security screening which will include getting your bags checked, please consider this as you plan your arrival time.  The following items are prohibited in the event area:
·         Professional Cameras, Audio/Video Recorders, iPads, Go-Pro’s or Selfie Sticks
·         Laser Pointers, Glow Sticks or Flash Lights
·         Knives, Tasers, Mace or Weapons of any kind (including toy ones)
·         Cans, Bottles (Glass, Aluminum or Plastic)
·         Spiked Jewelry, Spiked Belts or Wallet Chains
·         Poster boards and Signs CANNOT be larger than 2’ X 2’

INCLEMENT WEATHER POLICY

Please be aware that all shows including concerts, rodeo and demo derby performances in the M&T Bank Grandstand are held rain or shine. Please be aware that umbrellas are not allowed. The pit, track, and bleacher/stadium seating areas are not covered. The grandstand and club house seating areas are the only areas that are covered. Only dangerous weather conditions at show time will delay a show or cause it to be cancelled. Severe weather at show time could cause a show to be delayed.

All delay or cancellation announcements will be posted to the homepage of the website.

Accessible Seating
People using wheelchairs may enter by way of track or M&T Bank Grandstand entrances. For further information, call (302) 398-5020.

Admission to the Fair
Everyone entering the fairgrounds must present a valid ticket of admission, including those attending Grandstand concerts. Concert tickets do not include admission to the fair.

Box Office
Box Office Hours at the Quillen Arena for JAKE OWEN on SEPT 13TH:  5:00 pm – 8:00 pm
During the ten days of Fair – Hours are: 10:00 am to 9:00 pm
Ticket Office Toll Free Number: 1-800-514-3849
Ticket Office Phone Number: (302) 398-5020

Cameras and Recording Devices
Still photography, audio, video, unauthorized drones, or any professional recording equipment is not allowed in the Grandstand.

Drones
To ensure the safety and enjoyment of all fair visitors, the Delaware State Fair prohibits unauthorized operation or use of any unmanned aerial vehicle on or above the Delaware State Fairgrounds. This includes all UAVs, commonly known as “drones,” regardless of commercial or recreational purpose. Any UAV(s) observed at or near the Delaware State Fairgrounds will be reported to local law enforcement and the Federal Aviation Administration.

ATMS
ATM’s are located throughout the grounds.

Food, Drink and Artist Merchandise
Drinks and artist merchandise are available for purchase within the Grandstand venue. Coolers are not allowed.

Grandstand Entrances
M&T Bank Grandstand and Clubhouse ticket holders may enter the seating area through the main doors of the M&T Bank Grandstand. Stadium, Track and PIT ticket holders may enter the venue on the East side of the M&T Bank Grandstand. All patrons are subject to search. (Wheelchair patrons see “Accessible Seating.”)

Refunds
Tickets for Grandstand events  are non-refundable. In the event of a show cancellation where M&T Bank Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.

Reserved Seats
All paid M&T Bank Grandstand show seating is reserved, unless advertised as general admission. Seating consists of plaza seats.

Restrooms
Permanent restrooms are located inside the M&T Bank Grandstand (second floor), Murphy’s Sports Bar and at the base of the Stadium Seating entrance. Temporary restrooms are located left and right of the main stage. All restrooms are wheelchair accessible.

Secondary Ticket Market
Consumer Warning – The Delaware State Fair uses bar code scanning for Grandstand ticket admissions. As a result, fans should be careful when purchasing tickets and make certain the seller is a Delaware State Fair licensed ticketing agent.

Etix is the ONLY authorized ticketing agent outside of the Delaware State Fair Box Office. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Stubhub, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets which may result in refusal of admission.

Sign Language Interpreters
Sign language interpreters are available upon request for all paid M&T Bank Grandstand shows with 14 days notice required. Please call (302) 398-5020 or email info@thestatefair.net to request an interpreter.

Smoking Policy
Smoking is not allowed in the M&T Bank Grandstand seating areas. Smoking is allowed outside the venue. Ask any usher for further direction.

Ticket
All patrons must be prepared to produce ticket at the request of State Fair personnel. Please retain tickets until the conclusion of the performance.

Weather
Please be aware that all shows including concerts, rodeo and demo derby performances in the M&T Bank Grandstand are held rain or shine. Please be aware that umbrellas are not allowed. The pit, track, and bleacher/stadium seating areas are not covered. The M&T Bank Grandstand and Clubhouse seating areas are the only areas that are covered. Only dangerous weather conditions at show time will delay a show or cause it to be cancelled. Severe weather at show time could cause a show to be delayed.

Who Needs a Ticket
Anyone entering the M&T Bank Grandstand must have a ticket regardless of age. Children must have a ticket and are not permitted to sit on an adults lap.

Will Call Information and Policies
Will Call is located at the base of the M&T Bank Grandstand. Will Call windows are open the entire day of the concert beginning at 10:00 am and will generally remain open until the start of the headliner’s performance. Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver’s license or passport) in order to claim your tickets. A signature from the person authorized to pick up the order will be obtained at the time tickets are claimed. Signatures will remain on file for future reference. Should a name change be necessary, please call the Delaware State Fair Box Office for further information at (302) 398-5020.

We understand this is an exciting time for you and your child.  For your child’s safety and others around them, it is important that your child does not sit on an adult’s shoulders, stand on their chair or stand in the aisle way.  Please help us to make this a safe experience for all! 

Grandstand Seating Chart

JoJo Siwa Seating Chart

Gs 2019 Seating Chart With G

Grandstand Seating Chart

Gs 2018 Seating Chart 11.7.17 Etix