Concert FAQ

Admission is not included in the purchase of a concert ticket. Everyone, including concertgoers, must purchase a valid ticket of admission to enter the Delaware State Fairgrounds.

Those heading into the event area will need to go through a security screening which will include getting your bags checked, please consider this as you plan your arrival time. The following items are prohibited in the event area:

· Professional Cameras, Audio/Video Recorders, iPads, Go-Pro’s or Selfie Sticks

· Laser Pointers, Glow Sticks or Flash Lights

· Knives, Tasers, Mace or Weapons of any kind (including toy ones)

· Cans, Bottles (Glass, Aluminum or Plastic)

· Spiked Jewelry, Spiked Belts or Wallet Chains

· Poster boards and Signs CANNOT be larger than 2’ X 2’

· Umbrellas

All patrons must be prepared to produce a ticket at the request of State Fair personnel. Please retain your tickets until the conclusion of the performance. Children under 2 who are worn or are seated in the lap of an adult, do not require a ticket.

We understand this is an exciting time for you and your child. For your child’s safety and others around them, it is important that your child does not sit on an adult’s shoulders, stand on their chair or stand in the aisle way. Please help us to make this a safe experience for all!

You may purchase a maximum of 8 tickets per show. This is determined by reference to your name, your company name, your credit card number, and billing or email address. Violators will have their excessive purchases automatically cancelled and refunded to the credit card used without any further contact.

Consumer Warning – The Delaware State Fair uses bar code scanning for all M&T Bank Grandstand tickets. As a result, fans should be careful when purchasing tickets and make certain the seller is a Delaware State Fair ticketing agent.

Etix is the ONLY authorized ticketing agent outside of the Delaware State Fair Box Office. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Stubhub, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets which may result in refusal of admission.

The Pit’s capacity is divided equally between two separate and distinct standing room areas: Pit “A” is on the east front side of the stage and Pit “B” is located on the west front side of the stage. Each Pit section will have its own entrance down on the track and are not connected.

When purchasing Pit tickets online, by selecting “best available” option, the ticketing system will assign all of your Pit tickets to either Pit “A” or Pit “B”.

If you are planning to meet another Pit ticket purchaser at the show, you will need to know which Pit section your friends have been ticketed for. When you buy your tickets, choose your ticket by clicking on the “SECTION” list and look for the appropriate Pit that matches your friends’ ticket location. The Pit locations are not interchangeable once ticketed.

The Will Call Pick Up is located at the Box Office in the base of the M&T Bank Grandstand. The office will be open at 11:00AM and will generally remain open until the start of the headliner’s performance.

Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver’s license or passport) to claim your tickets. A signature from the person authorized to pick up the order will be obtained at the time tickets are claimed. Signatures will remain on file for future reference.

Should there be a name change necessary to pick up the order, please call the Delaware State Fair Box Office at (302) 398-5020 before arriving for the concert.

Seating: Accessible seating is available for guests and respective companions on the track, stadium, clubhouse and grandstand sections. Please call the Box Office at (302) 398-5020 to purchase these tickets with the best seats for your accommodations.

Entrances: The track and stadium entrance does not require accommodations to access the designated seats. The lower grandstand and clubhouse seating is accessible with an elevator located to the left side of the stairs.

Parking: Accessible parking is available in the lot west of the main entrance to the Delaware State Fair on a first-come, first-served basis.

Restrooms: Accessible restrooms are located inside the M&T Bank Grandstand (second floor), Murphy’s Sports Bar, and at the base of the Stadium Seating entrance. Temporary restrooms are located to the left and right of the main stage. All restrooms are wheelchair accessible.

Service Animals: With the exception of service animals, pets are not permitted.

Sign Language Interpretation: Sign language interpreters are available upon request for all paid M&T Bank Grandstand shows with 14 days’ notice required. Please call (302) 398-5020 or email boxoffice@thestatefair.net to request an interpreter.

For any other questions regarding special accommodation, please contact the Box Office at (302) 398-5020.

M&T Bank Grandstand and Clubhouse ticket holders may enter the seating area through the main doors of the M&T Bank Grandstand. Stadium, Track and PIT ticket holders may enter the venue on the East side of the M&T Bank Grandstand. All patrons are subject to search. (Wheelchair patrons see “Accessibility”)

VIP Parking is a premium service for individuals looking to save the trip from our parking lots. Located south of the Main Gate, the VIP Lot guarantees the closest parking to the entrance for only $25 per day!

For those purchasing VIP Parking, please note that there is no overnight parking. All vehicles left in the lot without the proper credentials will be towed.

Outside food and drinks are permitted into the venue. Drinks will be available for purchase within the Grandstand venue. Artist merchandise may be available for purchase as designated by the artist. Coolers are not permitted to be brought into the M&T Bank Grandstand.

Still photography, audio, video, unauthorized drones, or any professional recording equipment is not allowed in the Grandstand.

To ensure the safety and enjoyment of all fair visitors, the Delaware State Fair prohibits unauthorized operation or use of any unmanned aerial vehicle on or above the Delaware State Fairgrounds. This includes all UAVs, commonly known as “drones,” regardless of commercial or recreational purpose. Any UAV(s) observed at or near the Delaware State Fairgrounds will be reported to local law enforcement and the Federal Aviation Administration.

Smoking tobacco and vaping are only allowed outside the M&T Bank Grandstand seating areas. Smoking is allowed outside the venue. Please ask any usher for further direction. Any guests smoking in a non-designated area will be subject to ejection without a refund.

Delaware state law prohibits smoking marijuana in public.

Please be aware that all shows including concerts, rodeo and demo derby performances in the M&T Bank Grandstand are held rain or shine. The pit, track, and bleacher/stadium seating areas are not covered. The grandstand and club house seating areas are the only areas that are covered. Only dangerous weather conditions at show time will delay a show or cause it to be cancelled.

All delay or cancellation announcements will be posted to the homepage of the website. Umbrellas are not permitted in the venue.

Tickets for Grandstand events are non-refundable. In the event of a show cancellation where M&T Bank Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.

Box Office Hours during the ten days of fair: 11:00AM to 9:00PM.

Any questions can be answered by calling (302) 398-5020 or emailing us at boxoffice@thestatefair.net

If you need to purchase tickets, please call 1-800-514-3849.